Contact Us
If you would like to place a new order or have questions about an existing order, please contact us via email or send us a message using the contact form below.
Email: support@cannonbythesea.com
Phone: (781) 222-8372
Contact form
Schedule a Zoom Consult With Us
Aren't sure exactly what you want? Schedule a virtual consultation to go through product offerings and talk customization options with us!
Our Shop Policies
- Minimum $25 per custom order.
- Custom orders are priced on a case by case basis. Please contact us to inquire.
- All invoices for custom projects will be sent via email and are to be paid in full before any design work begins. We accept all major credit cards.
- Proofs will be sent via email for all custom orders. Please confirm font choices and finishes (as applicable). Custom designs may incur a design fee. The first two design changes are complimentary. Any additional design changes will incur a $10 fee per change.
- All sales are final. If you are not satisfied with your order, please send us an email.
- All custom orders will be completed within 1 to 2 weeks. If you need expedited delivery, please contact us. Rush orders, if available, may incur an additional fee.
- Completed items may be picked up locally in Pembroke, MA, or we are happy to ship items for an additional fee.